Microsoft Outlook for Mac 2011 “Not Responding” after upgrade to Mac OS X 10.11 El Capitan. Ask Question 4. I'm experiencing issue with my Microsoft Outlook for Mac 2011 after upgrading to Mac OS X 10.11 El Capitan. Microsoft Outlook 2011 constantly crashing.
This article describes some of the most common reasons that cause Outlook to become unstable, crash, hang or freeze. If you are experiencing issues with your Outlook, try these items one-by-one and hopefully one of them will help.
Corrupted PST file By far the most common reason for Outlook crashes, instability and unexplained weird behavior is a corrupted PST or OST file. Microsoft is aware of this issue and provides a tool to fix it –. Follow the steps listed in that Microsoft Knowledge Base article to run ScanPST. Run it on all your PST files.
Important: In many cases, ScanPST requires more than one pass to fix a corruption. Run ScanPST repeatedly, until it reports that there are no more errors. In some cases, a corruption might be so bad that ScanPST is unable to fix it. ScanPST will tell you that there are no more errors, but you would still experience issues.
In this case, you should. After you do that, close the old PST file (Right-click the top-most folder of the PST, then select “Close”) and start using the new one.
Note: You can also use scanPST to check and fix your OST files. Corrupted OST file To fix an OST file for an Exchange account, you simply delete it and let Outlook rebuild it from the server:. Close Outlook. Delete the OST file.
If the OST file is for a non-Exchange based account, Microsoft recommends that you first. Important – never delete a PST file. Restart Outlook and let it rebuild the OST file. Note: This operation might take a long time if you have a large Exchange mailbox, but you can still use Outlook while it happens. For a non-Exchange account OST, such as IMAP, use the ScanPST method in the first section of this article. Corrupted Profile Sometimes an Outlook profile might get corrupted. In this case, you have to.
Corrupted Outlook Configuration Files This section is no longer relevant. It applied to old versions of Outlook. In addition to PST, OST and profiles, Outlook has several other files which might get corrupted. If the above steps did not help, please try renaming outcmd.dat, extend.dat and Frmcache.dat as described in Part 2 of. Misbehaving Add-ins Running unnecessary add-ins may make Outlook slower and even cause stability issues. Check what add-ins you have installed. You probably have more add-ins installed than you think.
Use the following instructions to see what add-ins you have installed and disable the ones you are not using. Leave only the Add-ins you absolutely must have in Outlook. Keep Windows Up To Date Regularly use Windows Update to keep your computer up to date with the latest patches and service packs. We recommend that you. Hope you found this article useful.
If you have additional tips, please share them in comments below. TechHit products will help you spend less time. A virus had invaded my computer and we had to reformat the disk. After that I found Outlook would on and off not load. It would hang at the loading profile stage.
When a repair was done it would work two or three times and then hang again. I removed all add-ins except Norton and the problem seeemed to be fixed. However, when I wanted to send an email from files in Paperport (a PDF program) Outlook would not respond. I then also had problems sending emails from Adobe Acrobat. This morning, Outlook hung again. I did a repair and it opened OK.
I suspect that Paperport is causing the problem. If I do not send the file from the thumbnail in Paperport but open it up first, I never get a hang up. Going back in my memeory, I think, but I am am not sure, that the originl problems in Outlook began after such an episode with Paperport. Prior to the Virus incident, everything always worked perfectly. What do you suggest?
I just wanted to comment becuase i’ve found millions of threads, but no solutions. Some people have the issue where Outlook continuously freezes and have not found a resolution even following all of the suggestions they still have problems. I’ve found an additional solution and wanted to share. 1) navigate to the native exe file for outlook. should be something like: C: Program Files (x86) Microsoft Office root Office16 2) Right click on the exe file (outlook.exe) 3) click on “troubleshoot compatibility” Click on “Trouble shoot program” (not “Try Recommended settings”) check the box “The program worked in earlier versions of Windows but won’t install or run now” select “Windows XP (service Pack 3) Click “Test the program” This will launch Outlook in compatibility mode as Windows XP SP3. It seems to be the only way to activate compatibility mode for office programs.
I tested this in Windows 10 in the following versions: 1703, 1709, & 1803 with success (the error became present after updating from 1607 to 1703), and outlook 2016 seemed to work just fine in 1607 and older. I’ve tested this with Office 2013/2016/o365. 2010 did not have the issue, 2007 did not have the issue, however i’m sure the troubleshooting would work for these versions for anyone else as well.