How to Disable the Junk Filter in Mail for Mac. For example, if you use Outlook, Hotmail, Yahoo, or Gmail. So if you try this out and find that you end up with a lot of garbage in your inbox, it’s just as easy to turn junk filtering back on again. Jun 19, 2015 - Outlook 2016 for Mac (aka Outlook for Mac for Office 365) has some changes compared to Outlook for Mac 2011 in regards to Junk Email.
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If you have a folder named Spam, it was created by an antispam addin or is the folder your IMAP server uses for junk mail. The option to mark as not junk will not be enabled in that folder. You'll need to whitelist addresses using the steps supported by the utility or service. If you have two folders named Junk Email or a second folder named Junk E-mail, only the folder your version of Outlook created and uses for junk email will have the 'not junk' option enabled.
(It was called 'Junk E-mail' in older versions of Outlook.) If you look at the folder list (Ctrl+6), the Junk Email folder will have a icon with the red 'no' symbol over it. If the folder uses a plain yellow folder icon, its not the folder Outlook uses for junk mail. Confirm that Outlook’s Junk email filter is moving the messages to the Junk Email folder. To do this, select a message in the Junk Email folder and look at the InfoBar under the subject.
Does it say Outlook’s Junk mail filter moved the message? If it says that another program moved the message, adding the address to the safe senders list may or may not solve the problem. Some utilities will use Outlook's Safe senders list; others use their own list.
Unfortunately, the InfoBar won’t tell you.what. program moved the messages into the folder, only that it wasn’t Outlook's Junk Email filter. More information and screenshots of the InfoBar are available at One step you’ll want to take to reduce the incidences of false-positives: In Junk Email, Junk Email Options, open the Safe Senders tab. Make sure you have the option enabled to trust your contacts. You may want to make sure you don't have a contact for yourself, otherwise spam with faked From from you will get through. One final note: If your email server supports spam filtering, it generally better to configure filtering on the server and set Outlook’s junk filtering to Low. As time goes on, this will be much more accurate as for Outlook at the end of 2016.